Privacy Policy

01Introduction

This Privacy Policy explains how VelixMate ("we", "us", "our") collects, uses and protects personal information when you visit velixmate.online, contact us or use our SEO, content and email services.

By using our website or sending us an enquiry, you agree to the practices described here. If you do not agree, please do not use the site or send us personal information.

02Information we collect

Information you give us

• Your name and email address when you contact us
• Your website link, business details, goals and audience when you request a proposal
• Any files, access details or feedback you share while we work together
• Messages and correspondence between you and us

Information collected automatically

• Device and browser type, and your approximate location from your IP address
• Pages visited, time spent and the page that referred you to us
• Cookie and similar technology data (see Section 4)

We never ask for sensitive details such as payment card numbers or passwords through the contact form. Please do not send them by email either.

03How we use your information

04Cookies and analytics

Cookies are small files stored on your device. We use them to make the site work and to understand how it is used. They may include:

• Essential cookies that keep the site secure and working
• Analytics cookies that show us anonymous information about traffic and popular pages

You can block or delete cookies in your browser settings. The site will still work, although some features may be limited.

05Sharing your information

We do not sell your personal information. We share it only where necessary, and only with:

• Service providers that help us run the site, such as hosting, analytics and email tools
• Professional advisers, where we need advice on a legal or financial matter
• Authorities, if the law requires us to

Some of these providers may store data in other countries. Where that happens, we choose providers that protect information to a reasonable standard.

06How long we keep it

We keep personal information only as long as we need it for the purposes above. Enquiries that do not become projects are kept for a limited period, and project records are kept for as long as needed to support the work and meet legal and accounting requirements. After that, we delete or anonymise them.

07Security

We use reasonable technical and organisational measures to protect your information, such as secure connections, access controls and trusted providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we ever learn of a breach that affects you, we will tell you as required by law.

08Your rights and choices

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct or update it
• Ask us to delete it, or limit how we use it
• Object to certain uses, including marketing
• Receive a copy of your information in a common format
• Withdraw consent at any time, where we rely on it

To use any of these rights, contact us using the details in Section 12. We may need to verify your identity first, and we will reply within a reasonable time.

09Children's privacy

Our services are meant for businesses and adults. We do not knowingly collect information from children under 16. If you believe a child has sent us personal information, please contact us and we will delete it.

10Third-party links

Our site may link to other websites. We do not control them and are not responsible for their privacy practices, so please read their policies before sharing information.

11Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If a change is significant, we will make that clear on the site.

12Contact us

Questions about this policy or about your information? Get in touch and we will be glad to help.

VelixMate
Website: velixmate.online
Contact: Contact page